Our refund policy allows customers that have paid for weekly or monthly licenses to request a refund as long as the request is submitted within 24 hours of payment delivery. Additionally, a refund may also be issued if you are unable to connect to your proxy and our support team is unable to resolve the issue within a 24-hour period or if we are unable to deliver your requested proxy license and plan as requested.
We are unable to provide refunds for our hourly, daily, and 2 day single and multi-location licenses.
KBM Enterprises, LLC (Mobile Hop) License and Service Agreement
This License and Service Agreement (the “Agreement”) is an agreement between KBM Enterprises, LLC (“Mobile Hop”) with address at 309 Coffeen Avenue STE 6022 Sheridan, WY 82801 and you or the entity you represent (“Client”). This Agreement takes effect when you sign up to Mobile Hop or, if earlier, when you access or use the System or Service (the “Effective Date”). If you are using the System or Service on behalf of an entity, you represent to us that you are lawfully able to enter into this Agreement on behalf of the Client.
1. Grant of License
1.1 Mobile Hop has developed, owns and offers a service which enables browsing the internet anonymously by redirecting users’ communication through devices leased or owned by KBM Enterprises (the “System”). This is available for commercial use under this agreement.
1.2 During the term of this Agreement Mobile Hop grants the Client a limited license (with no right to sublicense) to access and use the System solely for the purpose of Client’s internal business operations.
1.3 Mobile Hop reserves any and all rights not expressly granted in this Agreement, including, without limitation, any and all rights to the System and/or Service.
2. Data Collection Service
2.1 Mobile Hop had developed, owns and offers a data collector service (the “Service”) which collects and delivers publicly available data (the “Data”) to its users, subject to the terms in this Agreement.
2.2 Mobile Hop will not provide the Service or Data where such provision may, in Mobile Hop’s sole discretion, infringe or violate any applicable laws or regulations or any other third party rights.
3. Disclaimer of Warranties
MOBILE HOP IS PROVIDING THE USE OF THE SYSTEM AND THE DATA ON “AS IS” BASIS AND IT EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED TO THE CONDITION, VALUE OR QUALITY OF THE SYSTEM OR THE DATA, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY, ACCURACY, ABSENCE OF VIRUSES OR ANY DEFECT THEREIN, WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. MOBILE HOP FURTHER EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES THAT THE USE OF THE SYSTEM OR DELIVERY OF THE DATA WILL BE CONTINUOUS, UNINTERRUPTED OR ERROR-FREE, OR THAT ANY INFORMATION CONTAINED THEREIN WILL BE ACCURATE OR COMPLETE.
4. Warranties and Representations by the Client
The Client warrants, represents and covenants to Mobile Hop that it shall:
4.1 Not use the System or the Services in violation of applicable law or regulations or any third party rights (including intellectual property rights), or for governmental uses. Not use the System in any manner or for any purpose other than as stated in the intended use case provided to Mobile Hop.
4.2 Not use the System to: (i) distribute cracking, warez, ROM, virus, adware, worms, trojan horses, malware, spyware or any other similar malicious activities and products or any other computer code, files or programs designed to interrupt, hijack, destroy, limit or adversely affect the functionality of any computer software, hardware, network or telecommunications equipment; (ii) cause any network resource to be unavailable to its intended users, including, without limitation, via “Denial-of-Service (DoS)” or “Distributed Denial-of-Service (DDoS)” attack; (iii) distribute any unlawful content or encourage any unlawful activity; (iv) cause any damage or service disruption to any third party computers or service; or (v) enhance or operate a service that competes with the System or Services, or assist any other party to do so.
4.3 Not use other systems, products or services that infringe upon the patents and other intellectual property rights of Mobile Hop.
4.4 Not engage in any reselling of the System in whole or in part, without Mobile Hop’s written authorization.
4.5 Not, and not enable others to, copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, decrypt, modify, or create derivative works of the System or the Service or any services provided by Mobile Hop, or any part thereof, including without limitation by using the Systems in order to perform mapping of the IP addresses used by Mobile Hop in the provision of the System or Services, without
Mobile Hop’s prior written approval. It is hereby clarified that IP addresses used as part of the provision of the System are personal and confidential information, and any unauthorized use of such information is strictly prohibited and may be considered breach of applicable law and/or third party rights.
4.6 To the extent that the use of the System or the Data will contain any personal information, then the provision of the Service will also be subject to Mobile Hop’s Data Processing Agreement
4.7 The Client will be solely responsible for any actions it performs based on the use of the System or Data.
4.8 The Client is responsible for protecting its personal username and/or password to the System. The Client may not share its account privileges with anyone or knowingly permit any unauthorized access to the System. The accounts of those involved will be disabled if sharing is detected.
5.1 Following the free trial period (if granted by Mobile Hop), Client will enter a valid payment method as a condition for further use or access to the System or the Service, at the consideration stated in the Client’s dashboard or in a specific insertion order or other statement of work (the “Subscription Fees”). The Subscription fees are non-cancelable and non-refundable.
5.2 Prices are net of any withholding or other taxes and the Client shall be responsible for payment of all such applicable taxes, levies, or duties.
5.3 Client consents to receive electronic invoices and receipts from Mobile Hop.
6. Limitation of Liability
In no event will Mobile Hop be liable under this Agreement for any consequential, special, indirect or punitive damages or for any loss, profits or revenue (whether in contract, tort, negligence or any other legal theory) in any way relating to this Agreement (“Event”), even if Mobile Hop had been informed in advance of the possibility of such damages. Mobile Hop’s aggregated liability under this Agreement for any claim or damage or series of such is limited to the amount of fees actually received by Mobile Hop from Client under this Agreement during the one month period prior to the Event.
7. Temporary Suspension
Mobile Hop in its sole discretion and at any time, may suspend Client’s right to access or use the System or the Service and Data immediately upon notice to Client if Mobile Hop, at its sole discretion, determines that:
(a) Client’s use of or registration for the System or Service (i) poses a security risk to the System or any third party, (ii) may adversely impact the System or any other Mobile Hop client, including by way of causing a user to be blocked from certain websites, networks or services, (iii) may subject Mobile Hop, its affiliates, or any third party to liability, or is in breach under any applicable laws or regulations, (iv) may be fraudulent, or (v) may disparage or devalue Mobile Hop’s reputation or goodwill; or
(b) Client is in breach of this Agreement, including if Client is delinquent on payment obligations.
(c) Client has violated any of its representation and warranties under this Agreement or any other representation and warranties provided to Mobile Hop associated with Client’s use of the System or Service.
8. Disclosure of Information
Mobile Hop shall have the right, but not the obligation, to monitor Client’s use of the System for billing purposes and to verify no misuse or network abuse. Mobile Hop may share the Client’s relevant information with any authority in case of a complaint or a lawsuit, if Mobile Hop determines that it is necessary to comply with law, regulation, subpoena or court order.
9. Term and Termination
9.1 This Agreement commences on the Effective Date and shall continue until terminated in accordance with the terms of this Agreement.
9.2 Unless agreed otherwise in a separate schedule or statement of work, either party shall have the right to terminate this Agreement immediately at any time by providing the other party an advance written notice until the end of that calendar month. The agreement will terminate at the end of the calendar month at which the written notice was received, without the party incurring any liability towards the other party by virtue of such termination.
Mobile Hop shall be entitled to terminate this Agreement immediately for “cause” by written notice to the Client if (a) any act or omission by Client entitles Mobile Hop to suspend its access or use of the System or Service as described in Section 7.; (b) the Client is in breach of any representation or warranty found in this Agreement or any other representation and warranties provided to Mobile Hop associated with Client’s use of the System or Service; (c) the Client engages in any action or activity that, in Mobile Hop’s sole discretion, places Mobile Hop at risk under any applicable laws or
regulations. Mobile Hop shall not be liable to the Client or any third party for the termination of this Agreement.
9.3 Upon termination, any outstanding consideration amounts shall immediately become due and payable (including without limitation, for Data collected, even if not yet provided to the Client), the license granted herein shall be terminated and the Client shall immediately stop using the System or Service and Data, as applicable.
10.1 This Agreement constitutes the entire understanding between the parties with respect to the matters referred to herein.
10.2 All notices or other communications hereunder shall be given by email to the email address provided by the parties as part of the registration to the System or Service.
10.3 This Agreement shall be governed by the laws of the State of Wyoming USA
10.4 If any provision of this Agreement will be held by a court of competent jurisdiction to be contrary to any law, the remaining provisions will remain in full force and effect as if said provision never existed.
10.5 No failure or delay on the part of any party hereto in exercising any right, power or remedy hereunder shall operate as a waiver thereof.
10.6 Mobile Hop may, at any time, and at its sole discretion, modify this Agreement, with or without notice to the Client. Any such modification will be effective immediately upon public posting. Client’s continued use of the Systems and Service following any such modification constitutes acceptance of the modified Agreement.
Please check https://mobilehop.com for our latest agreements